Refund and Return Policy
We are committed to provide our customers with the best online shopping experience & satisfaction. We welcome your feedback and try to enhance the shopping experience of our customers, while working on your feedback and we are always ready to go above and beyond for our customers.

How to Initiate A Refund
In case you are unsatisfied with the received purchase, we request you to reach us at info@balloonman.in with your order details, and we shall revert back to you at the earliest with the details of return shipping process.

Returns
we are happy to assist you with returns subject to following criteria:

⦁ The products should be purchased only from Balloonman.in and not from any other retailer be it online or offline.

⦁ Return request should be raised within 15 business days from the date of delivery.We will not be able to offer a refund or exchange for any orders that exceed the 15 business day refund period.
⦁ Products should be unused with all the tags and original packaging should remain intact and should be sent along with the products.

⦁ Product should reach us in sellable condition.

⦁ Kindly note that during a promotion, specific rules will apply for returning a promotional product or freebies if the correct product has been delivered, only in case we send a wrong product or wrong size we will accept return.

Delay in receiving the order

If you don’t receive your products and you can’t track it, we recommend reaching us by mail so that we can assist you with right details. We shall handle such issues strictly and take necessary steps to resolve it at the earliest.

⦁ In such an event, we can cancel your order and process your refunds the money in your banking account or track your order and expedite the shipment.

⦁ you will not be entitled for any cash refunds as per our policy.

⦁ Return will only be made in form of credit to your Bank account.